3rr777 Privacy Policy —
Your Data, Handled With Care

3rr777 ("the Company", "we", "us", "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the 3rr777 platform at 3rr777.one. This Privacy Policy ("Policy") sets out the legal framework under which 3rr777 collects, processes, stores, shares and protects personal data in connection with the provision of its online casino, sports betting, live dealer and related services.

This Policy applies to all personal data collected through the 3rr777.one website and its associated mobile-optimised site, regardless of the device used to access the Platform, and regardless of whether you are a registered Player, a prospective Player who has not yet completed registration, or a visitor to the Platform who has not registered an account. By accessing the 3rr777 Platform, you acknowledge that you have read and understood this Privacy Policy.

This Policy should be read alongside the 3rr777 Terms & Conditions and our Responsible Gaming policy, which together form the complete regulatory framework governing your use of the 3rr777 Platform.

For the purposes of applicable data protection law, the Data Controller — the entity responsible for determining the purposes and means of processing your personal data — is 3rr777, operating the Platform at 3rr777.one under an international gaming licence.

If you have any questions regarding the processing of your personal data by 3rr777, wish to exercise any of the rights described in Section 11 of this Policy, or wish to submit a formal data protection complaint, you may contact the 3rr777 Data Protection team through the following channels:

• Email: [email protected] (mark the subject line "Data Protection Request" for priority routing)
• Live Chat: Available 24/7 at 3rr777.one — for urgent requests relating to data access, correction or erasure
• Support Language: Both English and Urdu are available — please indicate your preferred language

3rr777 commits to acknowledging all formal data protection requests within 5 business days of receipt and to providing a substantive response within 30 calendar days, consistent with applicable data protection law timeframes.

3rr777 collects personal data in two primary ways: directly from you when you provide it during the registration or verification process, and automatically through your use of the Platform. The categories of data we collect are described in the table below.

Special Category Data

3rr777 does not intentionally collect or process special category personal data (as defined under applicable data protection law) such as data revealing racial or ethnic origin, political opinions, religious beliefs, biometric data for identification purposes, or health data — except where a Player voluntarily discloses health-related information in the context of a responsible gaming self-exclusion or problem gambling support request. Such disclosures are processed exclusively for the purpose of delivering the requested responsible gaming support and are not used for any commercial purpose.

3rr777 processes your personal data for specific, legitimate purposes that are directly connected to the operation of a licensed online gaming platform. We do not use your data for purposes that are incompatible with those listed below, and we will notify you of any new processing purpose before it commences.

• Account Registration and Management: To create and maintain your 3rr777 account, verify your identity and eligibility, and provide you with access to all Platform features and services.
• Transaction Processing: To process deposits and withdrawals via your chosen payment method (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay or cryptocurrency), maintain accurate financial records of all transactions, and resolve payment disputes.
• Identity Verification and KYC: To comply with anti-money laundering (AML) obligations, prevent underage gambling, and satisfy the KYC requirements imposed by our international gaming licence.
• Fraud Detection and Prevention: To monitor gaming activity and account behaviour for patterns consistent with fraud, bonus abuse, collusion, money laundering or other prohibited conduct, and to take appropriate action where such patterns are detected.
• Regulatory Compliance: To fulfil reporting obligations to our licensing authority, retain records as required by applicable law, and cooperate with law enforcement investigations where legally required.
• Responsible Gaming: To identify patterns of play that may indicate problem gambling behaviour, proactively contact Players where concerning patterns are detected, and administer self-exclusion, deposit limits and other responsible gaming tools at a Player's request.
• Customer Support: To respond to your queries submitted via live chat, email or other support channels, and to maintain a record of our communications for quality assurance and dispute resolution purposes.
• Platform Improvement: To analyse aggregated, anonymised data about how Players use the 3rr777 Platform in order to improve our product features, game selection, mobile experience and support quality.
• Marketing Communications (where consented): To send you information about 3rr777 promotions, bonuses and new features where you have provided explicit consent to receive such communications. You may withdraw this consent at any time.
• Security: To monitor network activity and protect the Platform from cyberattacks, unauthorised access, and technical vulnerabilities that could compromise Player data or Platform integrity.

3rr777 processes your personal data only where a valid legal basis exists for doing so. The legal bases we rely upon are as follows:

• Performance of a Contract: Processing your identity data, contact data, financial data and gaming data is necessary for 3rr777 to perform its obligations under the contract formed when you register an account — namely, to provide you with access to the Platform, process your transactions and award your winnings.
• Legal Obligation: 3rr777 is required by its international gaming licence and applicable anti-money laundering law to collect and retain KYC documentation, transaction records and certain gaming activity data for specified minimum retention periods. This processing is mandatory and cannot be restricted.
• Legitimate Interests: 3rr777 processes technical data, gaming behaviour data and communication data to pursue its legitimate interests in fraud prevention, Platform security, responsible gaming monitoring and Platform improvement — where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where 3rr777 sends you marketing communications about promotions, bonuses or new Platform features, we do so only on the basis of your explicit, freely given consent, which you may withdraw at any time without affecting the lawfulness of any processing carried out prior to withdrawal.

3rr777 uses cookies and similar tracking technologies — including session identifiers, pixel tags and local storage — to operate the Platform, maintain your login session, remember your preferences, and analyse Platform usage at an aggregated level. The categories of cookies used by 3rr777 are described below.

3rr777 does not use third-party advertising cookies or permit third-party advertising networks to place tracking cookies on the Platform. You may control strictly non-essential cookies through your browser settings. Please note that disabling cookies may impair the functionality of certain Platform features, including the login session persistence and live chat functions.

3rr777 does not sell, rent, lease or otherwise commercially transfer your personal data to any third party for their own marketing purposes. We disclose your personal data only in the circumstances described below, and only to the extent strictly necessary for the specified purpose.

7.1 Service Providers and Data Processors

3rr777 engages third-party service providers to assist in the operation of the Platform, including payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank and cryptocurrency processing services), KYC identity verification service providers, game software providers (including live dealer studio operators), customer support software providers, and cloud infrastructure and hosting services. All such providers are engaged under data processing agreements that contractually bind them to process your data only on 3rr777's documented instructions, implement appropriate technical and organisational security measures, and not to use or disclose your data for any purpose other than the provision of services to 3rr777.

7.2 Regulatory and Legal Disclosure

3rr777 may be required to disclose your personal data to regulatory authorities, law enforcement agencies, courts or other public bodies where required by applicable law, in response to a valid legal process, or where 3rr777 believes in good faith that such disclosure is necessary to prevent fraud, money laundering, or other criminal activity that poses a risk to the 3rr777 Platform or its players.

7.3 Licensing Authority

As a condition of its international gaming licence, 3rr777 is required to provide its licensing authority with access to certain operational data and player records upon request. Such disclosures are made in confidence and are subject to the licensing authority's own data protection obligations.

7.4 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or part of 3rr777's business, your personal data may be transferred to the successor entity as part of that transaction, subject to equivalent data protection standards being maintained. You will be notified of any such transfer in advance.

The 3rr777 Platform is operated under an international gaming licence, and certain of 3rr777's service providers — including game software providers, cloud infrastructure providers and KYC verification services — are located in jurisdictions outside Pakistan. As a result, your personal data may be transferred to, stored in, and processed in countries other than Pakistan.

3rr777 ensures that all international transfers of your personal data are conducted with appropriate safeguards in place to protect the security and confidentiality of your information. Such safeguards include contractual data transfer clauses incorporated into our agreements with all third-party processors that impose equivalent data protection obligations to those applied by 3rr777 itself, and the selection of processors that hold recognised data security certifications.

By registering a 3rr777 account and using the Platform, you acknowledge that your personal data may be processed outside Pakistan as described in this section, and that 3rr777 has taken reasonable steps to ensure the security and confidentiality of that data during international transfers.

3rr777 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or for the period required by applicable law or our licensing authority, whichever is longer. The key retention periods that apply to categories of your data are set out below.

• Account and Identity Data: Retained for the duration of your active 3rr777 account, plus a minimum of five (5) years after account closure — a period required by anti-money laundering obligations applicable to licensed gaming operators.
• Financial Transaction Records: Retained for a minimum of five (5) years following the date of each transaction, consistent with standard AML record-keeping requirements for licensed gaming operators.
• KYC Verification Documents: Retained for a minimum of five (5) years following account closure or the last verified transaction, whichever is later.
• Gaming Activity Data: Retained for the duration of your account plus five (5) years post-closure, primarily to support responsible gaming monitoring and dispute resolution.
• Customer Support Communications: Retained for three (3) years from the date of each interaction, to support dispute resolution and quality assurance processes.
• Technical and Log Data: Retained for twelve (12) months from collection, after which it is anonymised or deleted.
• Marketing Consent Records: Retained for the duration of your consent, plus three (3) years following withdrawal of consent, to demonstrate regulatory compliance.

Following the expiry of the applicable retention period, 3rr777 will securely delete or anonymise your personal data such that it can no longer be associated with you as an individual.

3rr777 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include, but are not limited to:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 3rr777 Platform — including login credentials, financial data and personal information — is encrypted in transit using industry-standard 256-bit SSL/TLS encryption.
• Data Encryption at Rest: Sensitive personal data — including identity documents, financial records and KYC materials — is stored in encrypted form in 3rr777's database infrastructure.
• Access Controls: Access to personal data within 3rr777's systems is restricted to authorised personnel only, on a strict need-to-know basis. All internal access events are logged and subject to periodic review by 3rr777's security team.
• Fraud Detection Systems: Automated monitoring systems analyse login behaviour, transaction patterns and gaming activity in real time to detect and respond to potential security threats, including credential stuffing attacks, account takeover attempts and financial fraud.
• Regular Security Assessments: 3rr777 conducts periodic security assessments of its Platform infrastructure and third-party integrations to identify and remediate vulnerabilities before they can be exploited.
• Employee Training: All 3rr777 employees and contractors with access to personal data receive regular data protection training and are bound by confidentiality obligations.

As an individual whose personal data is processed by 3rr777, you hold a number of rights in relation to that data. 3rr777 is committed to facilitating the exercise of these rights promptly, transparently and without undue obstacle. The rights available to you are described below.

To exercise any of the rights listed below, please contact the 3rr777 Data Protection team at [email protected] with the subject line "Data Protection Request", or raise the request directly via our 24/7 live chat. We will respond within 30 calendar days of receiving a valid, verified request.

3rr777 employs multiple mechanisms to prevent underage access, including age declaration at registration, KYC identity verification requiring CNIC documentation (which establishes date of birth), and automated monitoring for account behaviour patterns inconsistent with adult users. We take underage gambling prevention with the utmost seriousness and maintain a zero-tolerance policy.

The 3rr777 Platform may contain references to third-party services — including payment processors, game software providers and licensing authority information pages — in the context of explaining how the Platform operates. 3rr777 is not responsible for the privacy practices, data processing activities, or content of any third-party services or websites, and this Privacy Policy does not apply to any third-party services accessed through or in connection with the 3rr777 Platform.

We encourage you to review the privacy policies of any third-party services you interact with in connection with your 3rr777 account — in particular, the privacy policies of your payment provider (such as JazzCash or EasyPaisa) regarding how they process your financial and identity data on their end of each transaction.

3rr777 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes in the scope or nature of the services offered on the Platform. The date of the most recent amendment is displayed prominently at the top of this Policy and in the Table of Contents sidebar.

Where amendments to this Policy are material — meaning they significantly affect the way we process your personal data or materially alter your rights — 3rr777 will provide advance notice of the change by email to your registered address, or by prominent notice displayed on the Platform when you next log in to your 3rr777 account, at least 14 days before the amendment takes effect.

Non-material amendments — such as typographical corrections, clarifications of existing practices, or updates that reduce rather than expand our data processing activities — may be published without prior notice. Your continued use of the 3rr777 Platform following the effective date of any amendment to this Privacy Policy constitutes your acknowledgement of the revised Policy.

3rr777 is committed to transparency and responsiveness on all matters relating to your personal data. If you have any questions about this Privacy Policy, wish to understand how a specific piece of your personal data is being processed, or wish to exercise any of your data protection rights, please reach out through any of the following channels:

• Email (recommended for formal requests): [email protected] — please use the subject line "Data Protection Request" to ensure your query is routed directly to our Data Protection team.
• Live Chat: Available 24 hours a day, 7 days a week, directly on the 3rr777.one Platform. Best for urgent queries about account security, data breaches or immediate deletion requests.
• Urdu Support: Our support team includes Urdu-speaking agents available at all hours. Please indicate your preferred language when initiating contact.

If you are not satisfied with 3rr777's response to your data protection request, you have the right to escalate your complaint to the relevant supervisory authority in your jurisdiction. Details of the applicable supervisory authority are available from our support team upon request.

3rr777 genuinely values the trust you place in us when you share your personal data. We are committed to handling that data with care, transparency and respect — because your privacy and your security as a player in Pakistan are not optional extras. They are core to how 3rr777 operates.